Frequently Asked Questions

We currently support all major UAE operators including Etisalat, Du, and Virgin Mobile. You can recharge any prepaid number from these operators through our platform.

Yes, you can set up automatic recharges for your mobile number. Simply enable the auto-recharge feature in your account settings and choose your preferred schedule and amount.

We accept various payment methods including credit/debit cards (Visa, Mastercard, American Express), digital wallets (Apple Pay, Google Pay), and local payment options like UAE Direct Debit.

No, we don't charge any additional service fee for mobile recharges. You only pay the recharge amount you select.

If a recharge fails, the amount will be refunded to your payment method within 3-5 business days. You can also check the status of your refund in your transaction history.

Click on the "Forgot Password" link on the login page. Enter your registered email address, and we'll send you instructions to reset your password.

Yes, we use industry-standard SSL encryption to protect your payment information. We are PCI DSS compliant and never store your complete card details on our servers.

Yes, you can save multiple mobile numbers in your account for quick recharge. You can also label them (e.g., "Personal," "Work") for easy identification.